Complaints

If you have a complaint about your adviser, or any financial advice you have received from your adviser – please contact:

Quilter Financial – Planning Complaints Department

Address:
Riverside House
The Waterfront
Newcastle upon Tyne
NE15 8NY
E-Mail: QFPComplaints@quilter.com
Telephone: 0191 241 0700

You can find more information by visiting the website: www.quilterfinancialplanning.co.uk/contacts
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.